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  Free Upgrade!  
Solgenia Informer  
 
Solgenia Facsys Freedoc Solgenia Facsys Freedoc
In the premier issue of the new Solgenia Informer you read in the message from our CEO, Bob Binns, that "We have already started the integration with our Freedoc Content Management System and will let you know when upgrade paths become available."

Well, that time is near! Because you've been a loyal Facsys customer, consider this your invitation to get on the list to be the first to experience the exciting integration between Solgenia Freedoc and Solgenia Facsys.

We will soon be releasing a FREE Facsys upgrade that will give your organization a taste of Solgenia Freedoc functionality. We're convinced that once you've implemented the free features, you'll be asking for more. And much more is available.

Select the 'Read More' button below to see all of the functionality that is added with this free upgrade. Get in touch your Facsys Authorized Reseller or Solgenia Account Manager to learn more about the product and get all of the offer details!
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Solgenia Informer
Solgenia WebLive Voice Solgenia WebLive Voice
Solgenia WebLive Voice effectively delivers the efficiency and savings that companies are looking for in a communication and collaboration solution. It operates on a unified voice and data transmission infrastructure with the advantages of lower calling and operating costs and more effective branch office connectivity to increase the level of collaboration with remote users.

Solgenia WebLive Voice also provides traditional telephony functionality for enhancing productivity and operational efficiency including audio conferencing, IVR and call recording. Available integration with CRM systems helps customers increase their focus on customer care and enhance their contact tracking.

Find out how Solgenia WebLive Voice can improve your communications and reduce costs related to the installation and maintenance of telephone systems and services by selecting the 'Read More' button below.
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Solgenia Informer
 
Solgenia Facsys Updates
From time to time, new components and fixes will be released for Facsys. To ensure that all of our customers are running the most current program available, Facsys Enterprise comes with a built in update utility to help keep your server files updated.

It is as simple to use as navigating to the folder where your server installation files are located (typically C:\Program Files\Facsys\Facsys Services) and running the FxUpdater.exe program from within that folder. The utility will download and install all updated files and restart the services if necessary. The FxUpdater utility always updates itself first if a newer version exists, so there is no need to update the utility every time you want to check for updates.

For those where an immediate file update is not an option, the optional parameter /c can be added in the command line to have FxUpdater check for updates and report without actually downloading and installing them which ones would be installed. This will also post a message to the Windows Event Log. For a complete list of updates/fixes, simply navigate to the 'Read More' link below.
 
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Solgenia Facsys Desktop Client and Windows 7
Has your organization made the switch to Windows 7 or is it planning to do so in the near future? If so, then this tip is for you!

A number of Facsys customers who have deployed Windows 7 have reported issues with installing the Facsys Desktop Client. There's an easy fix for this issue that simply requires disabling the User Access Control (UAC) in Windows 7 during the installation of the Facsys Client.

Click the 'Read More' button below for step-by-step instructions on how to successfully install the Facsys Desktop Client in Windows 7.
 
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Attention Microsoft Office 
		2008/Vista Users: Please enable the display of images within this e-mail message body. To perform this task, select the 
		"Click here to download pictures" or "Show content" dialog located at the top of this e-mail message window.